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The article explores the challenges faced by Hong Kong SMEs when their live-streaming sales surge, as traditional CRM systems fail to cope. Frasertec Limited introduces the concept of a "modular CRM," likening system functionalities to LEGO bricks that can be flexibly added or removed. By leveraging AI for rapid development of standard modules, businesses can quickly integrate features like live-streaming order management and customer tagging. It emphasizes that system flexibility outweighs multifunctionality, enabling enterprises to swiftly adapt to market changes. The piece concludes by urging businesses to adopt Frasertec Limited's AI-driven development services to build agile CRM systems.

Frasertec Limited's AI Bootcamp final phase focused on system integration challenges, emphasizing the core principle of "architecture-first." The team discovered that AI-generated modules require pre-planned unified interfaces, transforming engineers' roles into system architects. Three key strategies were implemented: 1) designing data structures and API protocols upfront; 2) refining task decomposition; and 3) establishing a reusable instruction library. This approach seamlessly combines AI efficiency with professional rigor and has been integrated into Frasertec Limited's AI development services, ensuring system solutions that deliver both quality and speed.

Frasertec Limited presents a third option for CRM systems: the AI rapid development solution. The article analyzes the pain points of off-the-shelf software, such as bloated features and rigid workflows, as well as the high costs and long cycles associated with traditional custom development. Frasertec Limited's AI rapid development combines the tailored fit of customization with the speed advantages of ready-made software, enabling quick implementation of localized requirements like Cantonese labels and payment integrations. This flexible solution allows SMEs to obtain a dedicated CRM system at a reasonable cost without compromising between functionality and budget.

Frasertec Limited Shares Midterm Insights from AI Bootcamp: AI development is likened to a fast yet instruction-dependent intern. The team established three core principles to address this: 1) Standardized AI instruction manuals; 2) Adopting an agile, iterative development approach; 3) Building a shared knowledge base. This redefines human-machine collaboration—engineers focus on business logic while AI handles efficient coding. The final chapter will challenge AI-assisted development of core business functions.

Frasertec Limited revolutionizes traditional CRM development processes with AI technology, reducing the development cycle from 3-6 months to just 2 weeks while cutting costs by 70%. By leveraging AI for automated code framework generation, rapid interactive prototyping, and intelligent testing, efficiency is significantly enhanced. This is not a low-cost solution but rather enables SMEs to access tailored enterprise-grade solutions at reasonable prices, breaking through the limitations of traditional software.

Frasertec Limited successfully hosted a 6-day AI Bootcamp, focusing on creating a safe experimental environment for non-client projects, allowing engineers to explore AI technologies without pressure. On the first day, the team achieved rapid AI-assisted system prototyping with significantly improved efficiency. The first two days established three key consensus points: AI is a collaborative partner, the quality of questions determines outcomes, and prototyping speed changes development rules. Frasertec transforms cutting-edge technologies into affordable solutions for SMEs and will later share more complex AI development challenges and solutions.

Frasertec Limited points out that SMEs often mistakenly believe Excel is sufficient for managing customer relationships, but in reality, they face issues such as fragmented data and missed follow-ups. Compared to large enterprises, the advantage of SMEs lies in their flexibility, and a customized CRM can perfectly align with unique business needs, such as project management and in-depth customer profiles. Leveraging AI-powered rapid development technology, Frasertec Limited can provide tailored solutions at a reasonable cost, helping businesses transform chaotic data into a competitive advantage.

This article introduces AI Agent (Artificial Intelligence Agent) as a next-generation intelligent tool that surpasses traditional chatbots, capable of autonomously planning tasks, invoking systems, and adapting to changes. The article highlights three major application scenarios: intelligent task management, market monitoring, and customer guidance, while also pointing out current challenges such as reliability and security. Frasertec Limited recommends that businesses first optimize their digital processes to prepare for the AI era, offering services like workflow automation and system integration to assist enterprises in gradually achieving intelligent automation.

ESG has become a critical issue that Hong Kong SMEs must address. Frasertec Limited highlights that AI technology can effectively assist SMEs in implementing ESG: in the Environmental (E) aspect, AI optimizes energy usage and reduces waste; in the Social (S) and Governance (G) aspects, AI automates ESG reporting and enhances supply chain transparency. Frasertec Limited offers tailored AI solutions, including ESG data dashboards and operational optimization tools, helping SMEs transform ESG from a burden into an opportunity. Businesses can contact Frasertec Limited via WhatsApp (852 25788828) for a free consultation.